This was a great buy. I initially did not want to spend that much on bookends but these are worth every cent. They are heavy, hold up my books as I expect and they are very beautiful. We bought them for my mother-in-law for her extensive library and we couldn't be more pleased. VERY prompt service and well wrapped.
DC Mach Inc, promises to ship in a timely manner or let you know that there will be a delay.
We generally ship within two business days but most times the same day you place an order.
If the event you would like to return an item please do so to the address it was shipped from.
If the item is defective or damaged please contact us first.
713 466 7804
We can apply the amount you paid to another item we carry or simply refund your money less 15% restocking and less all shipping fees.
Warranties are provided by the manufacturers of our items and not by DC Mach Inc. However we will help if we can.
In the event that we sold a liquidation or surplus item, we guarantee it for 30 days from your purchase date since those items are not covered by original manufacturers.
When buying liquidation or surplus items it is understood that the item purchased is purchased as is. We test these items to make sure they are ok, but occasionally one slips through.
We will replace it with an additional item from our stock or refund you at our discression.