Terms of Use
Terms of Use
DC Mach Inc, promises to ship in a timely manner or let you know that there will be a delay.
We generally ship within two business days but most times the same day you place an order.
If the event you would like to return an item please do so to the address it was shipped from.
If the item is defective or damaged please contact us first.
713 466 7804
We can apply the amount you paid to another item we carry or simply refund your money less 15% restocking and less all shipping fees.
Warranties are provided by the manufacturers of our items and not by DC Mach Inc. However we will help if we can.
In the event that we sold a liquidation or surplus item, we guarantee it for 30 days from your purchase date since those items are not covered by original manufacturers.
When buying liquidation or surplus items it is understood that the item purchased is purchased as is. We test these items to make sure they are ok, but occasionally one slips through.
We will replace it with an additional item from our stock or refund you at our discression.
We have partnered with Bongo International to off more options for our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
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Register with Bongo and receive a U.S. shipping address. |
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Enter the Bongo address as both your billing and shipping address. |
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Use the credit card that you have on file with Bongo as the payment method. |
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Once the order arrives at Bongo, log into your account to forward to your country. |
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
| Click Below to Get Started: |